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Privacy Policy

Our statement of use, management and disclosure of personal information.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This Privacy Policy explains how Autism 4 Justice Alliance (“A4JA”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you interact with our website, services, or support channels.

This policy applies to:

  • Website visitors
  • People using our live chat (Coming Soon)
  • Individuals seeking advocacy or casework support
  • Anyone contacting us by email, phone, or form

This Privacy Policy works alongside any other privacy notices we may provide.

Controller

Autism 4 Justice Alliance is the data controller responsible for your personal information.

Contact Details

Email: Privacy@autism4justice.org

Website: https://autism4justice.org

If you have concerns about how we handle your data, you may contact the UK Information Commissioner’s Office (ICO). We encourage you to contact us first so we can resolve your concerns quickly and respectfully.

Changes to This Policy

We review this Privacy Policy regularly. The latest version will always be available on our website.

2. The Data We Collect

We may collect, use, and store the following types of information:

Identity Data

  • Name or preferred name

Contact Data

  • Email address
  • Phone number
  • Communication preferences

Technical Data

  • IP address
  • Browser type
  • Device information
  • Basic analytics

Usage Data

  • Pages visited
  • Time spent on the site
  • Interactions with our content

Support & Casework Data

  • Information you share about your situation
  • Documents or evidence you provide
  • Notes created during advocacy or casework

Sensitive Data

If you choose to share it, we may process information relating to:

  • Disability
  • Health
  • Legal matters
  • Safeguarding concerns

We treat this information with enhanced confidentiality.

3. How We Collect Your Data

Direct interactions

You may give us information when you:

  • Contact us for support
  • Use our live chat (Coming Soon)
  • Submit a form
  • Email
  • Provide documents for casework

Automated interactions

We may collect technical data through:

  • Cookies (Coming  Soon)
  • Analytics tools
  • Server logs

We do not use invasive tracking or advertising cookies.

4. How We Use Your Data

We use your information to:

  • Provide advocacy and support
  • Respond to enquiries
  • Maintain casework records
  • Improve our services
  • Ensure safety and safeguarding
  • Meet legal obligations

We do not use your data for advertising or profiling.

5. Legal Basis for Processing

We process your information under:

  • Consent — when you choose to contact us
  • Legitimate interests — to operate our services and support users
  • Legal obligation — safeguarding, compliance, or court requirements
  • Vital interests — protecting someone at risk of serious harm

6. Sharing Your Data

We only share your information when:

  • You give explicit consent
  • It is required for safeguarding
  • We are legally required to do so
  • Emergency services need it to protect life

We do not sell or trade personal information.

7. International Transfers

We aim to store data within the Switzerland or EEA. If data must be transferred internationally, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions
  • Standard contractual clauses
  • Secure processing agreements

8. Data Security

We use appropriate technical and organisational measures to protect your information, including:

  • Secure servers
  • Access controls
  • Encryption where appropriate
  • Staff confidentiality agreements

Only authorised personnel can access your data.

9. Data Retention

We keep your information only for as long as necessary for:

  • Support and advocacy
  • Safeguarding
  • Legal or regulatory requirements

Casework information is typically retained for up to 6 years, unless a different period is required by law or safeguarding guidance.

10. Your Rights

Under Switzerland GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent

To exercise your rights, email: Privacy@autism4justice.org

 
 

11. Cookies (Coming Soon)

We use minimal cookies for:

  • Basic site functionality
  • Security
  • Simple analytics

You can disable cookies in your browser at any time.

12. Live Chat Privacy (Coming Soon)

When using our chat system:

  • Messages may be stored for support and safeguarding
  • Staff may review chats for training and quality
  • Abusive behaviour may result in restricted access

Chat data is not used for marketing.

13. Safeguarding

If we believe someone is at risk of serious harm, we may need to share information with:

  • Emergency services
  • Local safeguarding teams
  • Relevant authorities

We will only do this when absolutely necessary to protect life or safety.

14. Contact Us

Autism 4 Justice Alliance