Terms and Conditions

1. Who We Are

Autism 4 Justice Alliance (A4JA) is a Switzerland‑based advocacy organisation that supports autistic people with:

• Legal rights
• Advocacy
• Casework
• Equality Act protections
• Autism Act compliance

Throughout this document, “we”, “our”, and “A4JA” refer to Autism 4 Justice Alliance.

2. Purpose of These Terms

These Terms & Conditions explain:

• What services we provide
• What you can expect from us
• What we expect from you
• How we handle information
• Your rights and responsibilities

By using our website, chat system, or services, you agree to these terms.

3. Our Services

A4JA provides:

• Advocacy and support
• Legal information (not legal representation)
• Taking local council's or a NHS Body to court
• Casework assistance
• Rights‑based guidance
• Support through our live chat system
• Workshops and training

We do not provide:

• Formal legal representation like a SOLICITORS would.
• Emergency or crisis services
• Medical or clinical advice

If you need emergency help, contact 999 or your local crisis team.

4. Your Responsibilities

When using A4JA services, you agree to:

• Provide accurate information
• Communicate respectfully
• Not misuse or abuse our staff or systems
• Not use our services for illegal activity
• Not impersonate another person

We reserve the right to restrict access if behaviour becomes abusive or unsafe.

5. Accessibility & Reasonable Adjustments

A4JA is committed to accessible communication. You may request:

• Plain‑English explanations
• Easy‑Read versions
• Step‑by‑step guidance
• Written summaries
• Adjusted communication pace

We will always try to meet your needs.

6. Privacy & Data Handling

We take privacy seriously.

We collect:

• Messages you send us
• Information you choose to share
• Technical data (e.g., browser type)

We use your information to:

• Provide support
• Improve our services
• Keep records of casework

We do not:

• Sell your data
• Share your data without consent (unless legally required)

For full details, see our Privacy Policy.

7. Use of Our Chat System

By using the A4JA chat system, you agree that:

• Messages may be stored for support and safeguarding
• Staff may review conversations for training and quality
• Abuse, threats, or harassment will result in removal

We may end a chat if behaviour becomes unsafe.

8. Safeguarding

If we believe someone is at risk of serious harm, we may need to:

• Contact emergency services
• Share information with safeguarding authorities

We will only do this when absolutely necessary.

9. Intellectual Property

All A4JA content — including text, branding, graphics, and materials — is owned by Autism 4 Justice Alliance.

You may not copy, reproduce, or distribute our content without permission.

10. Changes to These Terms

We may update these Terms & Conditions. If we make major changes, we will publish the updated version on our website.

11. Contact Us